Protecting Your Data with Trust and Transparency

At Mondo Cloud Solutions, we believe that trust is built on transparency. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you interact with our services, website, and platforms.

Whether you’re a retailer, logistics provider, or website visitor, we are committed to safeguarding your data in accordance with global privacy standards and industry best practices. Our goal is to ensure your information is always handled with integrity, respect, and full control in your hands.

By continuing to use our services, you agree to the practices outlined in this policy.


1. Information We Collect

We may collect the following types of personal and business data:

  • Contact details (name, email, phone number)

  • Business information (company name, service usage)

  • Technical data (IP address, browser type, cookies)

  • Communication records (email/chat/VoIP logs)

2. How We Use Your Information

Your data is used to:

  • Provide and improve our services

  • Facilitate communication and support

  • Customize user experience and content

  • Comply with legal and contractual obligations

3. How We Protect Your Data

We implement robust security measures including:

  • SSL encryption

  • Data access controls

  • Firewalls and intrusion prevention

  • Routine backups and data monitoring

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Authorized service providers (e.g., Cloudli, Microsoft 365)

  • Legal authorities if required by law

5. Cookies and Tracking Technologies

We use cookies to:

  • Understand site usage and user behavior

  • Improve performance and experience

  • Enable essential site functionalities

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access or request a copy of your data

  • Correct or delete inaccurate data

  • Withdraw consent for non-essential data usage

To make a request, please contact: support@mondocs.com

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Third-Party Services

Our platforms may include links to external sites or integrations (e.g., DispatchTrack, OnTime360). We are not responsible for their privacy practices. Please review their policies independently.

9. Updates to This Policy

We may update this policy periodically. All changes will be posted on this page with a revision date. Continued use of our services means you accept the changes.

Last updated: July 2025

For any questions or concerns, feel free to contact our Data Protection Officer at support@mondocs.com.