In the fast-paced world of last mile delivery, managing billing efficiently isn’t just important—it’s mission-critical. For carriers handling thousands of deliveries each week across multiple retailers, invoicing becomes a complex, time-consuming process. Whether the rates are based on flat fees, distance, weight, zones, or even postal codes, each retailer has its own pricing rules and service agreements that need to be respected.
This is where Mondo Cloud Solutions (MCS) steps in.
The Challenge: Manual Billing Is a Bottleneck
Many carriers still rely on spreadsheets, manual calculations, and fragmented workflows to process invoices. The result? Delayed payments, inconsistent billing, human error, and frustrating disputes with retailers.
To scale efficiently and maintain healthy cash flow, carriers need a better way to:
- Manage multiple rate structures
- Link delivery status with billing
- Automate invoice generation
- Resolve disputes quickly and transparently
MCS TrackOps: Built for Billing Automation
TrackOps by MCS is built specifically for last mile carriers who work with big-box retailers like Home Depot, Floor & Decor, and others. It includes a powerful billing automation engine that simplifies the invoicing process from start to finish.
Custom Rate Management With TrackOps, carriers can define unlimited billing rules:
- Flat rate per truck or delivery
- Rate per mile or kilometer
- Tiered pricing based on distance ranges
- Postal code or zone-based pricing
- Additional fees for services like assembly or upstairs delivery
These rates can be tied directly to statuses like “Delivered,” “Completed,” or “No Show,” ensuring only qualified orders are billed.
Status-Driven Automation Carriers can assign billing logic based on real-time order statuses. Once a delivery is marked complete, the system automatically applies the relevant rate, adds applicable surcharges, and queues the invoice.
This eliminates delays, removes guesswork, and reduces human intervention.
Dynamic Fuel Surcharge Integration
TrackOps also integrates directly with government fuel surcharge sources to dynamically pull and apply weekly fuel surcharge rates. Each retailer or partner can have its own custom fuel surcharge configuration, ensuring accuracy and compliance with contract terms. This automation helps carriers maintain profitability despite fluctuating fuel prices.
Dispute Management Made Easy
Disputes over invoices can severely impact cash flow. TrackOps integrates a dispute resolution workflow that helps carriers:
- View payment exceptions
- Tag disputed invoices
- Attach proof of delivery, images, and notes
- Communicate with billing teams and retailer reps
All within one platform.
You’ll never have to scramble for paperwork or chase down PODs again.
Flexible Invoice Delivery Formats
very retailer is different. MCS ensures that invoicing isn’t just automated but also formatted to fit each partner’s system. Carriers can transmit invoices via:
- EDI 210: Standardized electronic data interchange for freight billing
- API: Real-time system-to-system integration
- Custom Excel Formats: Ready for import into retailer platforms
This guarantees faster processing, fewer rejections, and quicker payment cycles.
Automated Cash Application with Intelligent Payment Matching
Mondo Cloud Solutions (MCS) revolutionizes the billing experience for last mile delivery carriers with its intelligent Automated Cash Application engine.
Our billing module seamlessly cross-references incoming payment remittances against thousands of deliveries and invoices—accurately flagging each transaction as fully paid, partially paid, short paid, overpaid, or unpaid.
This process eliminates the manual headache of reconciliation, ensuring faster cash flow and reducing human error. Each unmatched payment or residual discrepancy is immediately recorded and reflected in a real-time Aging Statement, broken down by delivery ID or invoice reference.
This granular insight empowers carriers to proactively manage outstanding balances, identify disputes, and maintain financial transparency with their retail partners. Whether integrated via EDI 820, API, or custom imports, MCS ensures every dollar is tracked and accounted for with unmatched precision.
Audit Logs & Transparency
Every action in the billing lifecycle is logged. This ensures transparency for retailers and reduces friction. Whether you’re proving a charge, reviewing rate changes, or analyzing payment cycles, the data is at your fingertips.
Secure Hosting & Backup
Each carrier gets their own dedicated server with:
- Private IP address
- SSL security certificate
- Active firewall and antivirus
- Automated backups (daily, weekly, monthly)
This infrastructure ensures your billing data is secure and accessible at all times.
Why Carriers Choose MCS for Billing ?
- Handles thousands of invoices effortlessly
- Reduces errors by automating calculations
- Simplifies dispute resolution with a structured flow
- Improves retailer trust through transparency
- Keeps your data protected and backed up
Conclusion: Deliver Smarter, Get Paid Faster
Billing shouldn’t be a bottleneck. With MCS TrackOps, carriers can focus on deliveries—not spreadsheets—and get paid faster with fewer disputes. Ready to take control of your billing?
