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Automated Billing for Last Mile Ops
In last mile delivery, billing delays equal cash flow delays. Manual invoicing leads to errors, missed revenue, and longer payment cycles. That’s why TrackOps, built by Mondo Cloud Solutions in London, Ontario, includes a powerful Billing Automation module designed to streamline and accelerate invoicing for last mile carriers and white glove logistics providers across Canada and the United States.
Our system allows you to bill based on status triggers, using custom pricing models, and export in multiple formats—whether your retailer requires EDI 210, Excel, or even API-based billing.
What Is Billing Automation?
TrackOps Billing Automation is a smart engine that monitors delivery statuses and automatically creates invoices once a qualifying event occurs—like “Delivered” or “Picked Up.”
The system can apply different billing rules based on:
Truck type or service type
Zip/postal code
Distance traveled
Delivery type (residential, commercial, curbside, white glove)
Storage or delay time
Fuel surcharges
Returns or reattempts
This results in faster billing, fewer disputes, and zero manual entry.
Supported Output Formats
TrackOps supports billing exports in:
EDI 210 (Motor Carrier Freight Invoice)
Excel or CSV Templates
API JSON/XML Endpoints
Email Notifications with Attachments
This ensures compatibility with retailer systems like Home Depot, Floor & Decor, and others.
How It Works – Step by Step
1. Status Triggering
When a qualifying delivery status is received (e.g., “Delivered”), TrackOps logs it as a billable event.
2. Rule Matching
The billing engine checks your pricing configuration—based on zip, truck, distance, etc.—and applies the correct rate.
3. Invoice Generation
An invoice is generated with full line-item details, delivery reference, and custom notes.
4. Delivery of Invoice
The invoice is sent to the retailer system in the required format (EDI, Excel, API, etc.). TrackOps can also trigger automated emails to your finance team.
5. Dispute Tracking (Connected to Cash App)
If a payment issue arises, TrackOps links the invoice to the Cash App & Dispute Management module for reconciliation.
Deep Integration with Other TrackOps Modules
Billing Automation works in tandem with several other modules:
Order Integration: Provides initial delivery context for billing
Inventory Scanning: Verifies that the correct SKUs were scanned before billing
Real-Time Status Updates: Triggers billing when a delivery reaches a billable status
Dispute Management: Links invoices to payment resolutions
Reports & Analytics: Tracks unpaid invoices, aging, billing trends, and invoice volume
Enhancing with Mondo’s Supporting Services
To make your billing even smarter, integrate with:
Office 365 Integration
Send automated billing alerts or summary reports via Outlook and manage invoice documentation in SharePoint.
Network Infrastructure
Ensure your billing system has a stable, secure connection to external platforms.
VoIP for CSR
Allow billing teams to follow up directly with customer service reps or retailers using Cloudli VoIP—complete with call logging.
Web Portal Access
Offer a finance dashboard where your internal teams or retailer contacts can view billing history and invoice status in real time.
Real Use Case:
A Canadian last mile carrier serving multiple retailers was previously generating invoices manually using spreadsheets. After implementing TrackOps Billing Automation:
- Invoicing time dropped from 3 days to same-day
- Billing accuracy improved by 90%
- Dispute resolution time decreased from 2 weeks to 2 days
- Weekly revenue reports are now fully automated
Key Benefits:
✔ Zero manual invoicing
✔ Flexible pricing logic
✔ Multi-format invoice delivery
✔ Real-time invoice status
✔ Linked to delivery status and SKUs
✔ Reduced disputes and faster payments
Conclusion:
TrackOps Billing Automation eliminates the friction in your cash flow process by turning completed deliveries into accurate, timely invoices. For logistics providers across Canada and the U.S., especially in London, Ontario, this module ensures your revenue is captured, validated, and delivered—without delay.
It’s not just billing. It’s revenue, powered by automation.
Over 1.3M orders & invoices processed
trusted by 50+ global partners for 12+ years.
