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Last mile delivery operations depend on more than trucks and routes—they rely on seamless communication, real-time collaboration, and efficient data sharing. That’s why Mondo Cloud Solutions, based in London, Ontario, offers full-scale Office 365 implementation and integration services, tailored specifically for logistics providers and fully compatible with TrackOps.
From automatic email alerts to collaborative SharePoint dashboards and Microsoft Teams communication, our Office 365 setup transforms how dispatchers, warehouse teams, and customer service agents work.
What Are Office 365 Services?
Office 365 is more than email. It’s a cloud productivity suite that includes:
✅ Outlook (email and calendar)
✅ Microsoft Teams (internal communication)
✅ SharePoint (document management and portals)
✅ OneDrive (file storage and sharing)
✅ Power Automate (workflow automation)
✅ Excel/Word/PowerPoint (online or desktop)
At Mondo, we help last mile carriers implement and customize Office 365 to improve delivery operations, automate workflows, and streamline communication.
Key Office 365 Features for Logistics Teams:
Outlook Email Automation
Send real-time alerts when delivery statuses update
Auto-reply for missed billing communications
Dispute status notifications linked to invoices
SharePoint Document Portals
Centralized access to invoices, reports, and PODs
Role-based permissions for internal/external teams
Linked to TrackOps-generated reports
Microsoft Teams Collaboration
Live chat between warehouse, dispatch, and CSR teams
Integrated alerts when delivery problems occur
Pin tabs for billing, reports, or driver performance dashboards
Power Automate Integration
Trigger actions in TrackOps from emails (e.g., flag delivery failures)
Route PDFs or reports from TrackOps to storage or alerts
Auto-schedule meetings or reminders based on status or order volume
OneDrive for Secure File Sharing
Store daily reports, scan logs, and billing exports
Share securely with partners and retailers
How It Works with TrackOps:
Office 365 works in harmony with every module in the TrackOps system:
Inventory Management: Email scan reports daily to warehouse managers via Outlook
Custom Reports: Store generated reports in SharePoint for long-term access
Billing Automation: Notify finance teams of new invoices or send Excel exports
Dispute Management: Collaborate through Teams to resolve issues faster
Business Analytics: Embed Power BI dashboards directly into Teams or SharePoint
Use Case Example:
A last mile carrier in Ontario was using Gmail and Excel locally. After switching to Office 365 integrated with TrackOps:
3+ hours/day were saved in manual reporting
Finance and operations teams worked seamlessly via Teams
All billing reports were auto-saved to SharePoint
Dispatchers received live alerts in Outlook when orders failed
Supporting Services That Enhance the Setup:
Network Infrastructure: Ensure high-speed, secure connectivity for SharePoint and Teams
VoIP Integration: Use Teams with Cloudli VoIP for centralized communication
Web Portals: Use SharePoint to build external-facing portals for clients/retailers
Microsoft Licensing: We offer discounted wholesale pricing on Office 365 plans
Key Benefits:
✔ Automate communication and reporting
✔ Improve collaboration across teams and locations
✔ Centralize document access and delivery logs
✔ Reduce manual tasks and delays
✔ Integrate seamlessly with TrackOps
✔ Use familiar Microsoft tools to empower staff
Conclusion:
From dispatch alerts to dispute follow-ups, Office 365 gives your logistics operation the cloud tools needed to work faster, smarter, and more securely. With Mondo’s Office 365 Services, your business in London, Ontario—and across Canada and the U.S.—gets more than email: it gets a productivity engine built for the speed of delivery.
When integrated with TrackOps, Office 365 becomes your digital control tower—connecting every team, every document, and every delivery.
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